Refund policy
Buyer Protection
Every eligible purchase from Gallery1880 is protected in the event of:
-
Non-delivery of the item
-
Damage during shipping
-
Significant misrepresentation of the item compared to the product description
If any of these occur, contact us so the issue can be reviewed.
Return Eligibility
Returns may be requested if:
-
The item does not arrive
-
The item arrives damaged during transit
-
The item is materially different from the description
Requests must be submitted within 48 hours of delivery.
Returned items must be:
-
In the same condition as received
-
Properly packaged for return shipping
-
Accompanied by proof of purchase
Items sent back without prior approval will not be accepted.
Return Shipping Costs
For approved returns, the buyer is responsible for return packing and shipping costs, unless the product listing explicitly states Free Returns.
Exceptions and Final Sale
Some items may be marked non-refundable in the product description.
Orders with:
-
Free Local Pickup
-
Seller-Managed Local Delivery
must be inspected at pickup or delivery.
If you decide not to proceed, the item must be refused at the time of pickup or delivery.
Once possession of the item is taken, all sales are considered final.
All sales become final 96 hours after delivery unless an issue has been reported.
Order Cancellations
Orders may be cancelled:
-
Before the item ships, or
-
Before local pickup or delivery begins
Please contact us within 24 hours of purchase to request cancellation.
If the item has already shipped, cancellation will be treated as a return, and return shipping costs may apply.
How to Request a Return
To request a return or report an issue, contact:
Please include:
-
Order number
-
Description of the issue
-
Photos if the item was damaged or misrepresented
After review, we will provide instructions for the return process if applicable.


